Gobbill – Website Terms and Conditions

Introduction

This website is owned by Gobbill Australia Pty Ltd (ABN 16 622 628 666) (“Gobbill”). By accessing or using this website and using our services you agree to these Terms and Conditions, which include our Privacy Policy (‘Terms’). You should review our Terms including our Privacy Policy carefully and immediately cease using our Website if you do not agree to these Terms.

In these Terms, ‘us’, ‘we’ and ‘our’ means Gobbill.

About Gobbill

Gobbill is a bill management and payment service provider.

Definitions

  • App means the Gobbill application which is available online.
  • Bill means a third-party document such as a bill, invoice, receipt and statement which is sent to us.
  • Biller means the issuing party of the Bill.
  • Bill Payment means the payment of a Bill to a Payee.
  • Business Day means a day on which trading banks are open for business in Melbourne other than a Saturday or Sunday.
  • Cancellation Date means the date upon which the cancellation of a Subscription takes effect.
  • Content means the material, including all text, graphics, logos, videos, audio and software, made available on the Website.
  • Due Date means the payment date as noted on that Bill.
  • Gobbill Address means a unique Gobbill email address that is provided to a User.
  • Method of Payment means an Australian bank account or other method of payment as may be permitted by us, which will be used by us to make Bill Payments.
  • Payee means third parties who issue Bills to Users.
  • Payment Date means the date on which payment is made by Gobbill.
  • Plan means a bundle of features and services provided by Gobbill.
  • Services means the bill management and payment services that we provide.
  • Subscription means a Gobbill Plan purchased through the website.
  • User means a person who uses our Services.
  • Website means the Gobbill Website located at gobbill.com

Registration

  • You need to be a registered user to access certain parts of our Website and to use our Services.
  • When you register, and activate your account, we may require personal information such as your name, email addresses, telephone number, bank account details and address. You must ensure that this information is accurate and is kept current at all times.
  • You will be provided with a Gobbill Address upon successful registration.
  • To create an account, you must:
    • be at least 18 years of age;
    • possess a bank account in your name or have authority to use;
    • possess the legal right and ability to enter into a legally binding agreement with us; and
    • agree and warrant to use the Website and our Services in accordance with these Terms.
  • We reserve the right to change our Subscription price and what is included in the Plan Features at any time. We will notify you of any changes, which will take effect from the start of your next billing period.

Bill Payments

Payment process

  • Gobbill will only be responsible for Bill Payments of Bills which have been sent to us and have been successfully added to your account before the Payment Date.
  • By sending a Bill to your Gobbill Address you expressly authorise us to use your Method of Payment to make Bill Payments on your behalf.
  • It is your responsibility to check your account and to ensure that a Bill has been received by us.
  • By sending a Bill to your Gobbill Address, you allow us to extract and store information about the Bill on our servers.

Methods of Payment

  • You are required to provide us with details of a Method of Payment. You certify that the Method of Payment is in your name and you are authorised to use it. You expressly authorise Gobbill to make Bill Payments using the Method of Payment you provide.
  • The Payee may charge an extra fee for making Bill Payments using a bank account or other Methods of Payment which you choose. You will be solely responsible for any extra charges incurred as a result of paying a bill with your Method of Payment.

Sufficient funds

  • By providing a bank account to us you certify that the Method of Payment will have sufficient funds to make Bill Payments.
  • If your Method of Payment has insufficient funds to make a Bill Payment, you will be solely responsible for any extra charges incurred.

Payment amounts

  • Gobbill will charge the Method of Payment the amount payable listed on the Bill (including amounts unpaid from previous bills) on the Payment Date.
  • Gobbill is not responsible for the accuracy of the Bill or any amounts to be charged and you expressly authorise us to charge your Method of Payment for the amount payable listed on the Bill.

Payment schedule

  • Bill Payments will be made to the Payee using the Method of Payment, within 2 Business Days before the Due Date of the Bill ( “Payment Date”).
  • You will receive an email notification 5 days before the Due Date containing information about the Bill to be paid, the Method of Payment and the expected Payment Date.

Fees and charges

  • Gobbill is not responsible for any fees, late payments or other charges which are incurred as a result of:
    • Bills which are sent to us less than 2 Business Days before their Due Date.
    • Methods of Payment having insufficient funds on the Payment Date.

Refund and cancellation policy

  • After sending us a Bill you may cancel payment before the Payment Date by updating your account and marking the bill as paid.
  • It is your responsibility to contact the Payee directly for any refunds.

Termination

  • You may cancel your Subscription at any time by notifying us by email. The cancellation of your Subscription will take effect at the beginning of the Business Day following receipt of your notice. Subscription fees are not refundable.

Accuracy, completeness and timeliness of information

  • The information on our Website is general in nature and should not be relied upon.
  • We may, from time to time and without notice, change or add to the Website or the information, products or services described in it.

Intellectual property rights

  • Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this Website and in all of the Content.

No commercial use

  • Unless you have subscribed to a business plan, this website is for your personal, non-commercial use only.

Unacceptable activity

  • You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our Website.

Warranties and disclaimers

  • To the maximum extent permitted by law, we make no warranties or representations about this Website or the Content.

Liability

  • To the maximum extent permitted by law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs.

Your relationship with Gobbill

  • Gobbill provides bill management and payment services and arranges Bill Payments on your behalf.

Force majeure

Gobbill will not be liable for any delay or failure to perform its obligations pursuant to these terms if caused by circumstances beyond its reasonable control.

Governing law

Your use of the Website and these Terms are governed by the laws of Victoria and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria.

This Terms of Use was last modified on 22 July 2022.